Multifactor Authentication
Getting Started
On August 16, UNE started requiring Multifactor Authentication (MFA) for all faculty and professional staff. Starting on March 21, students will also be required to use MFA.
To help you get started, you will need to do the following:
- Search your phone’s App Store for the “Okta Verify” App
- Log into Okta from your UNE workstation and follow the video instructions below, use the written guide on the ITS Sharepoint site or download the instructions (PDF).
How to Set Up Okta MFA
Multifactor Authentication FAQ
Contact ITS
Biddeford
Ground Floor, Petts Center
(207) 602-2487
Portland
Proctor 08
(207) 602-2487
After Hours (both campuses): 1 (877) 518-4673
How to log in to Okta
Okta is accessible through all major browsers (Chrome, Firefox, Safari, etc.) via the following URL: http://okta.svztur.com/
The Okta login screen contains the following items:
- Username: Your Nor'Easter ID or full UNE email (both are acceptable)
- Password: Your password (First-time users, see "First-time Login")
- Remember Me: Checking this box will save a cookie to the browser with your Username. Only do this if you are the only person to use the device in question.
- Sign in: Once the username and password are entered, click here to sign in
- Need help signing in?: Click this link if you've forgotten your password (see "Reset Password")
First-Time Login
As a first-time user, you will be prompted to set a new password and Multifactor Authentication (MFA) options.
- Go to okta.svztur.com.
- Enter your username. For all users, this is your Nor’Easter ID (e.g., wblais1, sdavis) or your full UNE email (e.g., wblais1@svztur.com, sdavis@svztur.com).
- Enter your password. For first-time users, this is the last 6 digits of your personal reference number (PRN).
- Click "Sign In" to set up MFA options. You will need to choose between the Okta Verify App (recommended) or SMS Authentication.
- Follow the prompts for set up. You can set up both MFA options if you'd like.
- For additional assistance with setting up your MFA options please review the video at the top of this page.
- Once you have set up your MFA options you will be asked to change your password. Re-enter your initial password and then, following the password requirements, create a new password.
- Click "Change Password" to save the new password.
Change or Reset Your Password
Use the instructions below based on your situation.
Other Issues
If you have issues in Okta other than resetting your password, please use the Okta Help interface to report the issue.
Okta General Help
Resetting Other Passwords
Windows
To ensure maximum device security, you will be required to restart/log out of your UNE device each time you change your Okta password, using the instructions below.
- Once you have reset your password at http://une.okta.com you can restart your computer.
- When your computer restarts you will be prompted with the Sophos login screen. As Sophos does not yet know that you have reset your password you will need to enter in your old Nor’Easter credentials.
- After entering your old Nor’Easter credentials you will then be prompted to enter your new Nor’Easter credential that you have set through Okta.
- As a final security check Sophos will ask you to repeat your old UNE password. You will need to enter your old password one more time, then Sophos will move forward with syncing the new Nor’Easter credential into your system.
Mac OSX
To ensure maximum device security, you will be required to restart/log out of your UNE device each time you change your Okta password, using the instructions below.
- Once you have reset your password at http://une.okta.com you can restart your computer.
- When your computer restarts you will be prompted with the Sophos login screen. As Sophos does not yet know that you have reset your password you will need to enter in your old Nor’Easter credentials.
- After entering your old Nor’Easter credentials you will then be prompted to enter your new Nor’Easter credential that you have set through Okta.
- This will then sync this new password to your Mac.